Privacy Policy

At Organic Natural, we value and respect the privacy of our customers. We are committed to ensuring the security of your personal information and recognize that safeguarding your data is essential to maintaining your trust. This Privacy Policy outlines how we collect, use, protect, and manage your personal information, who has access to it, and your rights regarding your personal data.

Please note that this policy applies only to our website and services. It does not cover third-party websites or services that we may link to, and Organic Natural is not responsible for any personal information you share with third parties. We recommend reviewing the privacy policies of these third parties before submitting any data. By accessing and using www.theorganicnatural.com , you agree to the terms outlined in this Privacy Policy and our Terms of Use.

Collection of Personal Information

Organic Natural collects personal information from customers in a variety of ways, including but not limited to the following situations:

• Creating an account on our website.
• Ordering, purchasing, returning, or canceling an order for our products (whether through our website or in-store).
• Contacting us with inquiries about our products or services.
• Communicating with our customer service team.
• Subscribing to our newsletters or receiving updates about new products, special offers, and events.
• Registering and participating in online forums or surveys.
• Providing feedback or participating in contests and promotions.
• Engaging with us on social media.
• Applying for employment with Organic Natural.
• Using other features on our website that may require personal information.

By registering with us or placing an order, you consent to the collection and processing of your personal data. When you make a purchase, we collect details such as your name, email, phone number, billing/shipping addresses, and payment information. Your saved payment card details are processed securely and are never shared with third parties except for payment processing purposes. If needed, we may collect additional information for authentication or identity verification, such as a phone number for courier delivery purposes.

You have the right to access, correct, or request the removal of your personal data held by us.

Emails and Newsletters

We send emails and newsletters to customers who have subscribed. If you wish to unsubscribe, simply contact us at info@theorganicnatural.com or follow the unsubscribe link in the email. By providing your mobile number, you consent to receiving text messages related to your account and order updates. You can opt out of these messages at any time by contacting us.

Links to External Websites

Occasionally, we may include links to third-party websites, such as those of our brand partners. These links are provided for your convenience and to give you easy access to more information. However, we do not endorse, control, or assume any responsibility for the content or availability of these websites. You visit them at your own risk.

Cookies and Website Analytics

When you interact with our website, certain information may be automatically collected through cookies and other tracking technologies like Google Analytics. This may include device IDs, browser information, IP addresses, and usage patterns. We use this data to analyze website traffic, improve user experience, and optimize our content and products based on customer preferences.

Changes to this Privacy Policy

Organic Natural reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will apply to any data collected from the date of the update. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Your Rights

You have the right to access the personal data we hold about you. If you believe any of the information, we hold is incorrect, incomplete, or irrelevant, you can request that it be updated or deleted. If you need further assistance, feel free to contact us.

For additional information, please visit our website’s help section or contact us directly at:

• Email: info@theorganicnatural.com 
• Phone: 0336-6912132